Unless otherwise noted.We offer a 30-day money back guarantee policy, Please note that shipping charges are not refundable, a 10% return will be applied on ALL returned merchandise (15% for TDP Lamps) and canceled orders. Also the goods need to be returned to us at your expense.
If you wish to return a product you must call or e-mail us to get a Return Authorization Number first.All exchanged/returned merchandise must be in original factory condition, including all packaging materials, inserts and manuals, warranty cards (not filled-out) and all accessories. Please do not tape or write anything on the item or the package. We reserve the right to refuse any such returns.